Forge & Finish, LLC would like to ensure our customer a long, healthy life with their new jewelry. Here are some tips for cleaning and caring for your pieces to withstand the test of time.

General:

• Remove jewelry before handling chemicals, household cleaners, exercising, or doing manual labor.

• Store jewelry individually in a soft cloth, small box or air-tight plastic bag to prevent marring with other pieces and the natural oxidation process which occurs with all metals over time.

Cleaning:

• Bathe jewelry in mild dish soap and warm water. (i.e. Dawn dish soap)

• Use a soft toothbrush to gently remove any dirt or debris.

• Buff dry with a soft, lint-free cotton cloth.

Maintenance (to be used only with the specific finishes noted):

• Use a jewelry polishing cloth to restore a high polish sheen.

• Gently use extra fine steel wool to polish a brush finish.

In order to restore a piece of jewelry with a special finish, we offer and suggest sending in your piece to be professionally treated. 

Repairs can be sent back to Forge & Finish up to one year from purchase date.

We offer in-house repairs for Forge & Finish products with the promise of sending your piece back within 2-3 weeks once shipment has been received. 

We charge a $15 repair fee per item + $10 shipping fee. 

Be mindful that ALL of our products are handmade, and therefore may have slight variations in texture, shape, finish and size. We will do our BEST to return the pieces back to you in the original condition it was received.   

To request service, please fill out form below. For more than one piece, include details in message content. A follow-up email with instructions on how to proceed will be sent upon reviewal.