WHOLESALE TERMS & CONDITIONS
Dimensions are approximate and sizes or colors may vary slightly due to the characteristics of handmade products.
The most current price list supersedes any previous pricing or price lists. Quotes provided under written or digital catalogues are estimates. Pricing of metals are subject to change according to the current market rates.
FIRST TIME BUYER
A minimum order of $500 is required of all first time buyers.
Reorder minimum $250.
Production begins upon buyer's receipt of invoice and agreement to terms. If partial payment is required, production begins once deposit is paid.
4-6 week lead time for standard orders and reorders. Should you require a faster delivery time than the promised ship date, a rush charge of 15% to the total amount due will apply.
Certain substitutions may be made or items may be backordered and shipped upon availability.
Any items that appear on the invoice and are missing from a shipment must be reported within 5 business days in receipt of order via email or phone. At that time we will ship missing items. If notification of missing items is not provided, the customer is liable for amount due stated on invoice.
Any cancellations must be submitted in writing within 15 days of the order delivery date, and are subject to a restocking fee of 25% of total invoice.
Special orders and custom combinations are not returnable, exchangeable or refundable.
Forge & Finish LLC accepts all major credit cards, checks, or PayPal transfers.
If your check is dishonored, you hereby agree to remit payment again for the amount of the check, plus a $40 NSF (Non-Sufficient Funds) check fee.
SHIPPING & HANDLING
USPS with tracking is provided, unless otherwise specified. Cost of shipping is dependent on weight, insurance and expediency.
CBS terms (credit before shipment): Order balance is due upon invoice received. Credit cards, checks and/or PayPal transfers must be deposited and cleared prior to shipment.
Buyer is accountable for shipping & handling fees.
Shipping insurance must be requested to apply.
Proper care of Forge & Finish LLC Jewelry will greatly increase its lifespan and your customer's satisfaction. See general care instructions here.
Repair fees are subject to per piece fees depending on the severity of damage. Forge & Finish, LLC reserves the right to review and authorize final assessment of the damaged piece/s.
Forge & Finish LLC offers free repairs for items purchased and returned to retailer within 10 days of shipment received. All other repair requests are obliged at a $15 repair fee plus shipping and handling.
Any items that are broken or defective as a result of a manufacturer defect must be reported within 5 days in receipt of order. Please email email@example.com
Returns will be handled on a case-by-case basis. Forge & Finish LLC reserves the right to assess and authorize any return cases.
By completing an order and receiving an invoice from Forge & Finish LLC, you hereby state that you have read, understand, and comply fully with the listed terms & conditions by Forge & Finish LLC. You agree to comply fully with Forge & Finish LLC terms & conditions for the entire duration that you carry & sell Forge & Finish LLC products.